PRODUCT WARRANTY AND SERVICE

Thank you for choosing Xpert RC products. We take pride in delivering high-quality items to our valued customers. This policy outlines the terms and conditions of our limited warranty coverage to ensure your confidence in our products.

1. Warranty Coverage:
Xpert RC products are warranted against manufacturing defects for a period of one (1) year from the original date of purchase. This warranty is valid for the original purchaser of the unit and covers only the motor and electronics parts.

2. Exclusions from Warranty Coverage:
Please be aware that our warranty does not cover products that have been:
– Improperly installed or mishandled
– Abused or subjected to misuse
– Lacking proper maintenance
– Damaged due to a crash or other accidents
     – Gear damage, as it is not covered by the warranty. The gear set in Xpert servos is considered a      consumable part and is not covered by the factory limited warranty.

3. Authorized Service within North America:
Xpert USA will handle warranty service for Xpert products that were sold by authorized Xpert dealers in North America. If you are located outside of North America, we kindly request that you contact your country or area distributor for warranty and service inquiries.

4. Warranty Validation:
To ensure warranty and repair coverage on your Xpert RC equipment, it is essential to purchase products from a US local authorized dealer. We strongly advise confirming the authenticity of your purchase through an authorized dealer in the US.

If you are in the US and need service assistance, please visit the HAD RMA website at www.HADRMA.com .

5. Contact Information:
For all other inquiries regarding the service of Xpert RC products, please feel free to contact us via email at service@hobbyauthority-dist.com or utilize the CONTACT US form on our website.

6. Exclusive Distributor:
Hobby Authority Distribution holds the exclusive distribution rights for Xpert RC products in North America. All rights reserved.

We genuinely value your satisfaction with our products and are committed to providing exceptional service throughout your ownership experience. Should you encounter any issues or require assistance, our team is here to help.

Please note that this warranty policy is effective from the original date of purchase. Any warranty claims should be made in accordance with the terms specified in this policy at the time of purchase. Xpert RC reserves the right to modify this policy at its discretion.

** Hobby Authority Distribution is the exclusive distributor in North America. All rights reserved.